Find quick answers to your questions below...
Industry Questions
Construction in Occupied Healthcare Facilities
Product Questions
Access Door FAQ's
AnteRoom for Airborne Infection Isolation
Differential Pressure Monitor
Environmental Containment Units
Fire Extinguisher Cabinet FAQ's
Manufacturer Support
Negative Air Machine/Air Scrubber FAQ's
Odor, VOC and Bio-Contaminant Purifiers
OmniAire PAC Used for Patients Isolation Rooms FAQ's
Rental Product FAQ's
Surface Protection FAQ's
ZipWall® FAQ's
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
Escalating Surge Response
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?